Frequently Asked Questions

FAQ

Popular Questions

Welcome to our online store where you can order fresh roasted Cup A Joe coffee beans (whole bean or ground).  Listed below are answers to frequently asked questions.

To insure that you get the freshest coffee possible, all beans are roasted to order, usually on the same day or the day after an order is placed.

We will ship your coffee on the same day it is roasted.  Please state in the Order Notes box if you prefer that your order does not ship late in the week, (to reduce transit time with UPS over the weekend).

Unfortunately, we cannot honor or stamp Bean Cards for online purchases.  Instead, we offer Free Ground UPS Shipping for orders over $60.00.

We ship most orders via UPS.  Actual UPS shipping charges for your delivery address will be shown when you checkout.

We are required to collect North Carolina State Sales Tax (currently 7.75%) for orders shipping to addresses in North Carolina. No Sales Tax is collected for orders shipped outside North Carolina.

Contact us by email, or fill out the form to the right so we can help you out! E-mail is monitored daily and is the preferred method of contact.

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